Get to Know our Trip Support Team – 1st Edition

AEG is not just another trip planning company

AEG offers a comprehensive solution to operators for their fuel and trip needs with a leading technology platform, and emphasis on service. Through our partnership with Jeppesen, a Boeing company, we provide a one-source solution, offering competitive pricing, personalized service, proven experience and global expertise. Jeppesen has been providing international trip planning services to global operators for nearly 40 years.

Our partnership success comes mainly from the team of experts behind each successful trip. In this blog post, we share the profile of one of our trip planners, so you can get to know them one by one on a more personal level.

Name: Randy Eay

Outline of aviation experience

• 24 years in the aviation industry.
• 10 years with commercial airlines, where he worked as a Ramp Agent, Cargo Load Master, Load Planner, and Aircraft Dispatcher.
• Randy started as a Flight Planning Specialist in 2006. Cross trained and learned Ops/ITP and started doing both in 2008.

Years of ITP Experience

• 16 years of Flight Planning experience and 14 years of ITP Experience

Licenses and certifications

• FAA Dispatcher License

What motivates you to do well in trip planning?

• One hundred percent is the only way I know how to do things. This is the mentality I have when it comes to always striving to provide our customers with the best products and services possible. Knowing that what we do directly affects the success of a trip motivates me to always give one hundred percent. Knowing that our clients were able to execute a safe and successful trip is validation for all the hard work. No two trips are the same and each has its own level of difficulties and complexities. The challenges that each trip presents keeps me motivated and on my toes.

What motivates you to lead the team?

• Throughout my career, colleagues have shared their knowledge and expertise and help expand my skillset. Sharing my knowledge and providing guidance to others will not only help an individual, but also strengthen our team. This, in turn, means that our clients receive the highest level of service possible.

Any other cools stuff you’d like to share

• I love food! I am a foodie! When I’m not working, I enjoy eating at new places, trying out new recipes, and sharing meals with loved ones and friends.

Our dispatchers and trip planners help to keep your aircrews moving every day, all around the world. For more information contact us 24/7 at
+1 281.364.7260 or flightsupport@aegfuels.com

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