Category Archives: Services

AEG Carnet Card: Worldwide Fuel Savings

Services

AEG Carnet Card: Worldwide Fuel Savings

Jun 10, 2022
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AEG Carnet Card: Worldwide Fuel Savings

Globally recognized by AEG’s FBOs and fueling partners at over 3,000 airports, the AEG Carnet Card is our solution to deliver instantaneous fuel and ground services with no preauthorization necessary. The AEG card program allows customers to move freely and conveniently across the globe, authorizing delivery by simply presenting the card, and there is no fee to the merchant accepting the card which translates into the most competitively priced offering to operators.

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AEG Carnet Card: Worldwide Fuel Savings

Globally recognized by AEG’s FBOs and fueling partners at over 3,000 airports, the AEG Carnet Card is our solution to deliver instantaneous fuel and ground services with no preauthorization necessary. The AEG card program allows customers to move freely and conveniently across the globe, authorizing delivery by simply presenting the card, and there is no fee to the merchant accepting the card which translates into the most competitively priced offering to operators.

“The AEG Carnet Card currently has over 8,000 cards that are issued and utilized by our business aviation and military clients worldwide,” states Warren Boin, Director of Card Services. The card is embossed with the name of the client, along with a 16-digit card number, expiration date, and tail number. The magnetic stripe on the back of the card is encoded with the same data, allowing it to be swiped on industry electronic POS systems.

Today the card is accepted electronically at all Atlantic Aviation locations as well as FBOs that utilize the X-1 FBO software. For all other locations throughout the world, the card is accepted and processed manually until these locations become integrated with our electronic processing gateway.

By carrying and using the card there is no need to obtain a fuel release prior to your arrival. Simply present the card to purchase fuel and other services provided in conjunction with the fuel. Of course, you can still request fuel releases as a backup when time allows or until you become more comfortable with utilizing the card. The card is also available virtually in the AEG App and provides an alternative to carrying the physical card. You can download the AEG App for either the Android or iOS operating systems from the Google and Apple App Stores.

If for any reason there is a problem with acceptance at the point of sale, there is a number on the back of the card and staff will be happy to assist. If you need any more information on the AEG card or any of our other programs, you can find it on our website at www.aegfuels.com.

Sign-up for the card and enjoy exclusive discount jet fuel pricing, convenience, value, and unparalleled fuel management services. Call +1 (305) 913-5254 or email carnetcard@aegfuels.com to sign up today.

 

FBO Bulk Fuel Distribution

Services

FBO Bulk Fuel Distribution

Apr 10, 2022
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FBO Bulk Fuel Distribution

This year AEG will distribute more than a billion gallons of fuel at over 3,000 airports, fuel terminals, marine ports, and storage facilities around the world. In 2021, we were pleased to expand our offerings to include bulk branding opportunities for FBOs. Iris Laria, Director of FBO Sales, shares an overview of AEG’s Fuel Programs for Fixed Base Operators (FBO)s.

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FBO Bulk Fuel Distribution

This year AEG will distribute more than a billion gallons of fuel at over 3,000 airports, fuel terminals, marine ports, and storage facilities around the world. In 2021, we were pleased to expand our offerings to include bulk branding opportunities for FBOs. Iris Laria, Director of FBO Sales, shares an overview of AEG’s Fuel Programs for Fixed Base Operators (FBO)s.

AEG Fuels provides customized fuel distribution programs for supply and branding to fit the individual needs of each market, and specific FBO.  Our package of services includes flexible truck and equipment lease opportunities, fuel quality control, line service and customer service training, intuitive state-of-the art FBO software and point of sale services, uniform partnerships, fuel farm collaboration and much more.  We are committed to on time delivery and competitive rates, but our partnership goes far beyond that. We are truly dedicated to each customer, providing tailored services and exceptional customer care.

When you partner with AEG, you have peace of mind, knowing you have a dedicated sales representative just a phone call away. No question or concern is too small or too big. We are here 24/7 as an extension of your team, providing support for whatever you need.

Partnering with us offers you preferred access to a portfolio of commercial, military and general aviation clients to help you grow your business and build new revenue streams.  Your success is our success. Our vision for partnership is one where our customers are introduced to new opportunities to expand their FBO sales. AEG is all about connections: we connect our FBOs and our customers allowing new relationships and opportunities to develop. Utilizing our global network and experience, we’ll help you develop an integrated marketing plan based on data-driven sales information and other business development tools to achieve success.

We look forward to discussing our suite of services and creating a plan specifically tailored to meet the needs of your FBO.

 

AEG Rewards

Services

AEG Rewards

Mar 10, 2022
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AEG Rewards

Last year, AEG Fuels launched AEG Rewards, a loyalty program where customers earn reward points for every gallon of fuel and any AEG flight support service purchased. The points can be redeemed for gift cards, invoice credits or charitable contributions. Signing up is easy! Just go to aegrewards.com to enroll.

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AEG Rewards

Last year, AEG Fuels launched AEG Rewards, a loyalty program where customers earn reward points for every gallon of fuel and any AEG flight support service purchased. The points can be redeemed for gift cards, invoice credits or charitable contributions. Signing up is easy! Just go to aegrewards.com to enroll.

Once enrolled your company will immediately begin to earn points on fuel purchased on their AEG account and for every dollar spent on trip support services. The points are automatically credited to your account with each invoice.

To redeem your points simply login to your rewards account to review your points balance and choose your redemption option.  Points can be redeemed for gift cards in increments of $50, which will be sent to you within a few days. You can also redeem your points for an account credit, which will be applied to your open invoice balance. One of our staff will contact you to determine how to apply your credit. Finally, your points can be used as a charitable contribution to donate to the Corporate Angel Network, St Jude’s Research Hospital or UNICEF. You will receive a certificate verifying the donation made on behalf of your company.

“The program has been very well-received,” says Warren Boin, Director of Card Services. “Since rolling out the program in March 2021, over 40% of our largest corporate customers have enrolled and right now, for a limited time, we are awarding all new AEG Rewards enrollees with a 1,000-point bonus for signing up. So, if you’re not an AEG Rewards member yet, now is a great time to sign up!”

Of the millions of reward points redeemed, the majority have been for invoice credits. This is popular with customers as many see this as a way to earn additional discounts on fuel purchases. The next most requested reward is gift cards, followed by charitable contributions.

“As a customer-focused organization, AEG Fuels is very appreciative of our customers’ loyalty and we’re pleased to offer them the ability to earn and redeem reward points,” adds Boin.

AEG and our partner FBOs also run special promotions throughout the year.  These promotions often provide the opportunity to earn double points during the promotional period. Keep an eye out for these special announcements, which often coincide with major sports and entertainment events.

 

AEG FUELS Contract Fuel Program: A seamless experience for operators and FBOs.

Services

AEG FUELS Contract Fuel Program: A seamless experience for operators and FBOs.

Jan 31, 2022
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Contract Fuel

AEG Fuels has been providing fuel services to aircraft operators worldwide since 1988. We also provide a suite of additional solutions such as fuel management, international trip planning, tax recovery services, the Carnet Card and more. As we start the new year, we thought it would be useful to share some insights and overviews on the services we offer, and why AEG is the perfect partner for many commercial, government and business aviation operators worldwide.

This month, AEG Fuels’ Director of Sales – Business Aviation, Marc Ramthun, discusses Contract Fuel programs.

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Contract Fuel

AEG Fuels has been providing fuel services to aircraft operators worldwide since 1988. We also provide a suite of additional solutions such as fuel management, international trip planning, tax recovery services, the Carnet Card and more. As we start the new year, we thought it would be useful to share some insights and overviews on the services we offer, and why AEG is the perfect partner for many commercial, government and business aviation operators worldwide.

This month, AEG Fuels’ Director of Sales – Business Aviation, Marc Ramthun, discusses Contract Fuel programs.

On the surface, ordering Jet Fuel appears simple; a homogenous product available across the globe powering commercial airlines and private aviation operations. Our customers are accustomed to ordering Jet Fuel through just a few clicks on a computer or phone, and everything is taken care of. This simplicity is the exact benefit contract fuel aims to achieve, regardless of where you are flying. In the aviation fuel landscape, however, you’re dealing with different requirements in every single location. The AEG offering aggregates the into-plane capabilities of supply partners around the world, with the demand from operators with the ability to serve as intermediary for those transactions providing best in class service.

“Every location has its own unique suppliers of fuel, as well as their own processes to supply and sell fuel,” says Ramthun. “At AEG, we’ve taken 3,000 Airports and 2,000 suppliers across the globe and turned them into a simple, one stop solution that does it all for our customers. Whether you are flying to Miami or Manila, AEG makes the process simple and uniform. Our job doesn’t stop after fuel is delivered either. We place a high importance on delivering timely and accurate invoices to our customers.”

In addition to the convenience of 3,000+ airports in the AEG Fuels network and 24/7 support, another key benefit is Value—which we know is of great importance to customers. “Our value is second to none in the industry. As part of AEG contract fuel, every customer has access to our network and preferred pricing,” says Ramthun. “Our supply team works tirelessly to ensure our customers receive the best value and always have fuel available. Our company is lean, tactical and technology-focused which enables us to create advantages and extend the same to our customers.”

With over 20 years of aviation experience, Ramthun draws on his own experiences with contract fuel while program managing Part 121 and Part 135 flight operations. “I can tell you firsthand how valuable AEG contract fuel is. When a pilot has a plane full of passengers on the other side of the world, it was always reassuring to call AEG, knowing they would make it happen and never say no.”

Contract Fuel Benefits for FBOs

We tend to think of contract fuel and how it benefits the end users, but it’s just as important to the FBO. It is truly a two-way street. FBOs participating in AEG contract fuel have immediate access to all of AEG’s customers, and a sales team serving the needs of operators around the globe. AEG is well known by its supply partners as a strong marketer, delivering activity to FBOs and easing administrative burdens. “It’s often difficult for a flight department to have the assurance that everything will be in order when going to a new location,” adds Ramthun. “When a customer orders through AEG, they have confidence everything will be taken care of-even if it’s their first time at that location. Our program allows FBOs to display their offering within the AEG network to reach new customers.”

Beyond Contract Fuel

Not only does AEG Fuels provide customers access to all the benefits of contract fuel, but also to the complete suite of aviation services. For example, we provide unmatched Trip Support through our Jeppesen, a Boeing company, partnership. In addition, AEG Fuels provides carbon offsets, fuel cards, a reward program for every gallon of fuel uplifted, and unmatched online tools and a mobile application to access our offering.

“We are truly an extension of our customers’ flight department, and a solutions partner.” Ramthun says. “We approach everything we do with that mindset.”